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Standard Chartered Bank

Standard Chartered Bank operates in many of the world's fastest-growing markets. With over 60,000 employees representing 100 nationalities worldwide, the bank continually strives to offer innovative solutions to their clients and it was within this context that they commissioned Processfix to support their Operational Excellence programme.

At the core of the approach Processfix developed a bespoke fixit® role-play simulation mirroring the banks very own Credit Assessment process and trained an internal team of global improvement facilitators to roll-out Operational Excellence, capturing the imagination of employees and driving continuous improvement throughout their processes.

Since the original commission Processfix have delivered 14 fixit® simulations to Standard Chartered - touching over 4,000 employees at all levels - and continue to support newly identified improvement facilitators in their quest for Operational Excellence.

 
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